How do I download my address book/Contacts from Microsoft Outlook

You can export contacts to a CSV file that can then be imported into intouchcrm using the following simple steps: -

Step 1 - Click the File tab.

Step 2 - Click Options.

Step 3 - Click Advanced.

Step 4 - Under Export, click Export.

Step 5 - In the Import and Export Wizard, click Export to a file, and then click Next.

Step 6 - Under Create a file of type, click the type of export that you want, and then click Next.
The most common is Comma Separated Values (Windows), also known as a CSV file.

Step 7 - Under Select folder to export from, select the contact folder that you want to export, and then click Next.

Step 8 - Under Save exported file as, click Browse, select a destination folder, and in the File name box, type a name for the file.

Step 9 - Click OK.

Step 10 - In the Export to a File dialog box, click Next.

Step 11 - Click Finish.

You can now use the dataload tool within intouchcrm to load your contacts in

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