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Exporting Contacts

Last updated by Rich Orr on July 18, 2017 13:02

Go to Contacts > Export Contacts

You can export your contact data at any time. To do so, just create a new export file by clicking on Contacts > Options > Export Contacts and then Create New Export File button.

The system will then start a process that will gather all your contact data and save it into a csv file for you to download. Please note, due to the nature of this process, it can take a while for the file to be created. It shouldn't be more than 1 hour from the request, but if you’re experiencing a longer wait then please contact us.

When the file has been created it will be listed showing status as: File Complete and ready for download

You can now click on: Download and Export your data


This export will provide you with the Contact IDs for your Contacts so if you were to re-import with some extra fields of information, you could use Contact ID as the unique identifier within your Update import (duplicate processing section).