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Dataloads - Why aren't my custom fields loading in?

Last updated by Adrin Siripala on March 21, 2018 10:09

When loading custom fields, that are drop downs, multiple choice or any others which already have a value in them, you need to make sure that what you are loading in MATCHES what is already there IE

If in your spreadsheet you have a column for "Season" and the data is "2015/16 Season" then that is what needs to be in the system. If the custom field which you are loading the data into simply has "2015 - 2016" then the values are different and the system won't know to match them

SpreadsheetCustom FieldLoaded?
2015/2016 Season2015 - 2016NO
2015 - 20162015/2016 SeasonNO
2015 - 20162015 - 2016YES