When sending emails from the system, you need to do what we call "Email Approval" this is a simple process where you effectively give the system permission to use an email address.
How you go about setting these up is simple, just follow the simple steps below: -
Firstly, you need to go to the Email option on the left hand menu, from there you will see a tab which is called "Email Approval"
Click on the "Email Approval" Tab to be taken to the email approval part of the system.
From here, you will see a simple section where you can add the email address you want to use, along with the address name you want to give it. Click here to find out some great tips around the approve email address and boosting open rates
Once you've entered those details, and clicked on the Add Email Address button, you will be sent a confirmation to that email address. This is just to get confirmation that A) the email address is real and B) you have access to it and permission to use it.
If you don't receive the confirmation, you can simply click on the "Resend Confirmation" button which will repeat the email again.
When you've clicked the link in the email to confirm it, you then get the little approval and you can start to use that email for all of your future campaigns.
The system allows you to approve up to 10 email address, that you can then use for your various campaigns!