Select a topic:

Choose from one of the topics below to browse other articles

Articles & Information.

How do I copy my reply email into a Contact's contact history?

Last updated by Adrin Siripala on March 21, 2018 10:09

If you are using the same email address as you login to InTouch with and you are replying to one of your contacts, then simply use the BCC email address: contacthistory@yourcrm.co.uk

This will copy your reply onto that contact's contact history.