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Troubleshooting - Why can't I link my automated campaign in Step 5 of my webform?

Last updated by Adrin Siripala on July 15, 2015 22:52

You may have created an exciting automated campaign, started it and you're now ready to link it up to your webform? You've tried to find your automated campaign in Step 5 but you can't find it...

1. Step 5 is where you can link to a pre-prepared email template for a one-off email message BUT it is not where you link to an automated campaign...

2. Step 7 is where you find and link to your started automated campaign by clicking on the drop-down menu where you will see your automated campaigns. Just click on the one you want.

3. Also within your webform we recommend that you include the Email Opt-in field (you can edit the text which shows) and leave the Step 4 Confirmation Required ticked. By doing this you will be following the "double opt-in" process, so when someone signs up they will receive an email with a clickable link within to confirm. By ticking the Email opt-in box they will then be added to your automated campaign funnel and should have no problem receiving your first step email.

Any further questions about Automated campaigns or Webforms please view our Support site and/or raise a Support ticket to us.