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Troubleshooting - Why can't I see my email report?

Last updated by Sam Brown on July 07, 2015 22:51

You may have sent an email campaign and you are keen to view the report and/or re-cycle the email by the past emails sent tab, but you can't find the email report anywhere...

1. Within your listed email reports (Email > Reports) you have the "Include Archived" box available to tick.

2. Simply tick that box and your email report should show.

3. You can now view that report including filtering your opens/clicks via the Activity tab and adding to a group.

If you have further questions about this then please view our Support site and/or raise a support ticket to us.